These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word ‘You’ or ‘Your’ it means the Customer: ‘We’, ‘Us’ or ‘Our’ means the Remover. These terms and conditions can be only be varied or amended by written agreement from a company director.
Our vehicles are fully insured for moving or delivering. We have a maximum £25 000 goods in transit cover and have public liability insurance. We will not accept any responsibility for damage to goods, furniture, vehicles, property for over £150. Any person wishing to claim for damages should notify us of their intention within 7 days of the move, in writing. We strongly urge you to have adequate insurance for your property and goods. All goods with a value of more than £250 must be listed on an inventory with their estimated value PRIOR to commencement of the move.
Other exclusions are:
Loss or damage to food & drink, furs, jewelry, watches, precious metals and precious stones, Deeds, Bonds, Bills of Exchange, Promissory Notes,
Money or Securities for money stamps of all kinds, Manuscripts and other documents
Loss or damage caused by or arising from wear, tear, gradual deterioration, mildew, moth, vermin, or any process of cleaning, repairing or restoring.
Loss of or damage to self-assembly furniture unless dismantled prior to the day of removal.
Mechanical or Electrical derangement unless caused by external means.
Breakage of owner-packed goods unless caused by a major accident to the means of conveyance
Loss or damage occurring in premises where the goods are stored or warehoused.
In the event of loss or damage to any article forming a pair or set, the cover is limited to the proportionate value that that article bears to the total value of the pair or set and no additional depreciation is paid.
Anything deemed hazardous or flammable cannot be carried i.e. petrol.
In most circumstances a site visit is undertaken to ascertain the scope and scale of the work after which a detailed written quotation is sent to the customer.
We accept visa debit cards bank transfers and PayPal for payments. A deposit to be paid no less than seven days from the day of the removal which will be 50 percent of the total Excl VAT. The balance to be paid on the day of the move.
Delays in transit
12.1 Other than because of Our negligence or breach of contract, we will not be liable for delays in transit.
Our right to sub-contract the work
We reserve the right to sub-contract some or all the work, if we sub-contract, then our terms and conditions will still apply.
Route and method
We have the right to choose the method and route by which to carry out the work and the location in respect of storage.
Any dispute between us will be governed by the non-exclusive law and jurisdiction of the English courts. If you currently reside or are moving to a place outside the jurisdiction of the Courts of the United Kingdom, alternative laws or jurisdiction of local courts may apply subject to our written agreement prior to the work or services commencing.